Shipping Policy
At Missionary Bush Pilot, we work to process and ship orders as quickly as possible. Some of our products are made to order, so processing time may vary depending on the item.
Order Processing
Orders are processed and shipped within 7 days of the order being placed.
Processing time refers to the time required to prepare your order before it is handed over to the shipping carrier. This is separate from the time the shipping carrier takes to deliver your package.
You will receive an email confirmation after your order has shipped. When tracking is available, your shipping confirmation email will include a tracking number or link that you can use to follow your shipment.
Shipping Within the United States
Delivery times vary depending on the destination, product, and shipping carrier.
Please allow additional time after your order has shipped for the carrier to deliver your package. Delivery estimates provided during checkout or by the shipping carrier are estimates and are not guaranteed.
International Shipping
We offer international shipping to available destinations shown during checkout.
International orders generally take longer to arrive than orders shipped within the United States. Delivery times vary depending on the destination country, carrier, customs processing, and other factors outside our control.
Customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country unless those charges are specifically included during checkout.
Missionary Bush Pilot does not control customs processing times and cannot guarantee an exact delivery date for international orders.
Shipping Costs
Shipping charges, when applicable, are calculated and displayed during checkout before you complete your purchase. Shipping costs may vary based on the product, destination, order size, and shipping method.
You will have an opportunity to review the shipping cost before placing your order.
Tracking Your Order
When tracking is available, you will receive tracking information by email after your order has shipped.
Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.
Shipping Delays
Occasionally, shipments may be delayed because of weather, carrier disruptions, customs processing, holidays, or other circumstances outside our control.
If your order appears to be significantly delayed or your tracking information has not updated for an extended period, please contact us through our website and we will do our best to assist you.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.
Additional shipping charges may apply if an order is returned because an incorrect or incomplete address was provided.
Lost or Damaged Shipments
If your package arrives damaged, is lost in transit, or you receive the wrong item, please contact us through the Missionary Bush Pilot website with your order information.
We will review the issue and work with you to determine the appropriate resolution.
Questions About Shipping
If you have questions about an order or our shipping policy, please contact us through our Contact Us page: